Our execution partners are registered under Japan's Financial Instruments and Exchange Act. Below: the responsible regulators, the investor protection schemes and our cyber posture.
KiShisanMyaku's execution partners are registered as Financial Instruments Business Operators (Type I) with Japan's Financial Services Agency (FSA — 金融庁), members of the Japan Securities Dealers Association (JSDA), and hold membership at the Japan Exchange Group (JPX).
All client assets are held in trust at a designated Japanese trust bank, fully segregated from our operating funds. The trust arrangement is reconciled daily and reviewed quarterly by an independent auditor. In the event of our insolvency, client assets are protected from claims by our creditors.
The Japan Investor Protection Fund (JIPF) covers up to ¥10,000,000 per client in the event of a financial instruments business operator's insolvency. KiShisanMyaku participates in the fund.
The JIPF protects against our insolvency — not against market losses or bad investment decisions. Trading carries the risk of principal loss.
Our information security program is aligned with ISO/IEC 27001:2022 and SOC 2 Type II. Annual external penetration testing, quarterly vulnerability scans, 24/7 SOC (security operations center).
First contact our compliance desk ([email protected]). Acknowledgement within two business days, final response within 20 business days. If unsatisfied, you have the right to take the dispute to the JSDA Complaint Handling Centre.